The Values That Drive Our Success
At LDI, our values are more than aspirations. They are commitments that we live by every day. They form the foundation of everything we do — guiding our decisions, shaping our culture, and defining how we interact with customers, employees, and partners. By staying true to these values, we ensure that we remain focused on what matters most: caring for our people, embracing innovation, building trust and delivering excellence.
We Put Our Values Into Action
At our organization, we believe in Caring, Innovation, Trust and Excellence. These values shape our culture and drive our success.
Caring
We strive to always demonstrate empathy toward our team members, our customers, and the communities in which we operate.
Innovation
We aim to deliver superior solutions by always innovating and improving in everything we do.
trust
We believe that trust is the foundation of strong relationships and is essential for the well-being of the communities we serve.
Excellence
We are committed to excellence in all aspects of what we do, always striving to exceed expectations.
Caring
Caring for Our Planet and Communities
LDI is committed to making a meaningful impact on both our local communities and the wider environment, particularly in the areas of education, food security, health, and sustainability. Caring for people and the planet is part of our company’s DNA and it’s reflected in the daily conduct of our employees, both inside and outside of the workplace. Through sustainable business practices, thoughtful innovation, and continuous improvement to reduce our environmental impact, we strive to build a healthier world for future generations — because caring for the environment is caring for everyone.
Reducing Carbon Footprint
We actively work towards reducing our carbon footprint by implementing energy-efficient practices and utilizing renewable energy sources.
Promoting Social Responsibility
We are committed to promoting social responsibility by supporting local communities and engaging in philanthropic initiatives.
Ensuring Ethical Business Practices
We uphold ethical business practices, ensuring transparency, fairness, and integrity in all our operations.
Innovation
Driving Innovation
Innovation and operational excellence are two sides of the same coin—working hand-in-hand to unlock sustainable improvements and long-term success. Creative thinking fuels the innovation needed to challenge existing processes and identify smarter, safer, and more efficient ways of operating. At the same time, operational excellence ensures that innovative ideas are implemented systematically, with precision and measurable impact.
Solve Complex Problems Proactively:
We don’t wait for issues to arise. Instead, we innovate to prevent bottlenecks and reduce risks.
Improve Efficiency and Safety:
New technologies and methods streamline operations while making the workplace safer for our people.
Sustain Continuous Improvement:
Operational excellence ensures every innovation is scalable and sustainable, maintaining high standards over time.
Deliver Better Customer Outcomes:
Innovation helps us develop solutions faster and with higher quality, while operational excellence ensures reliability and consistency.
Trust
Building Trust Through Transparency and Accountability
At LDI, trust is inherent in everything we do. We strive to build and maintain relationships based on trust both inside the company, within and between our teams, and outside, with our business partners and customers. To achieve trust, we strive for transparency with our stakeholders and accountability for our actions at every level. Only by fostering trust can we create the lasting relationships that drive long-term, sustainable success.
Excellence
A Commitment to Excellence
There’s a reason excellence appears as our fourth core value. It’s because it’s the result of doing everything else right first. Only by caring, constantly innovating, and building trust at all levels can an organization achieve lasting excellence. By focusing intensely on quality, efficiency, and continuous improvement in every facet of our work, we consistently exceed expectations and deliver exceptional value. Our dedication to operational excellence is what enables us to support our people, serve our clients better, and achieve long-term success. Our 106-year history is a testament to our commitment to excellence, but we cannot become complacent.
